Privacy Policy

Privacy Policy
Last Updated: 13/03/2025

Trusted-People.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, store, and process personal data when you use our website, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Trusted-People.com is a digital employment platform connecting workers and employers. We act as a data controller concerning the personal data we collect.

2. What Data We Collect

We collect and process the following categories of personal data:

2.1 Data You Provide to Us

  • Account Information: Name, email address, phone number, and password.
  • Profile Information: Work experience, skills, location, profile picture, and other professional details.
  • Payment Information: Bank details for worker payouts and employer billing information.
  • Communication Data: Messages sent through our platform.
  • Verification Data: Identification documents (e.g., passport, driving license) for identity and right-to-work checks.

2.2 Data Collected Automatically

  • Technical Data: IP address, browser type, device information, and cookies.
  • Usage Data: Interaction with our platform, including pages visited, time spent on pages, and features used.

2.3 Data from Third Parties

  • Background Checks: If required, we may collect data from verification providers.
  • Social Media Data: If you sign up using third-party authentication (e.g., Google, Facebook), we collect the necessary data to create your profile.

3. How We Use Your Data

We process your data for the following lawful purposes:

  • To Provide Our Services: Facilitating connections between workers and employers, processing payments, and verifying identities.
  • To Improve Our Services: Analysing platform usage to enhance user experience.
  • For Legal Compliance: Meeting regulatory obligations, including right-to-work checks.
  • For Security Purposes: Detecting and preventing fraud, safeguarding user accounts.
  • Marketing Communications: Sending promotional offers if you have opted in.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Contractual Necessity: To fulfil our obligations when you use our platform.
  • Legitimate Interests: Improving services, preventing fraud, and ensuring security.
  • Legal Obligations: Compliance with laws such as the UK GDPR and employment regulations.
  • Consent: For marketing communications and certain data sharing activities.

5. How We Share Your Data

We do not sell personal data. However, we may share data with:

  • Employers and Workers: To facilitate job matching and assignments.
  • Third-Party Service Providers: Payment processors, verification services, and cloud hosting providers.
  • Legal and Regulatory Bodies: If required by law.
  • Marketing Partners: If you have consented to marketing communications.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse site traffic, and personalise content. You can manage cookie preferences via your browser settings.

For more details, see our Cookie Policy.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined above or to comply with legal obligations. After this period, data is securely deleted or anonymised.

8. Your Rights Under UK GDPR

You have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Object to data processing for legitimate interests or marketing.
  • Right to Withdraw Consent: Withdraw marketing or consent-based data processing.

To exercise your rights, contact us at contact@trusted-people.com.

9. Data Security

We implement appropriate security measures, including encryption, secure servers, and access controls, to protect personal data.

10. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.