Caitlin Swan-Shaughness

A highly motivated, social, and energetic customer service worker with over 8 years of hands-on experience in the hospitality industry. Skilled in delivering exceptional customer service in fast-paced environments, with a strong ability to manage multiple tasks simultaneously. Proficient in preparing and serving a wide variety of beverages, including cocktails, coffees, and teas, while maintaining a clean and welcoming environment. Adept at handling cash, managing inventory, and working as part of a team to ensure smooth operations. Known for a friendly demeanor, excellent communication skills, and a passion for creating a positive and memorable experience for all customers.