Brooke Norris

I am a hardworking and personable individual with a strong interest in hospitality and customer service. I thrive in fast-paced environments and take pride in creating a welcoming atmosphere where guests feel valued and well looked after. Working as part of a team and interacting with a wide range of customers is something I genuinely enjoy, and I am confident in my ability to deliver friendly, efficient, and professional service at all times. Through my previous experience, I have developed strong communication skills and the ability to remain calm under pressure. I understand the importance of accuracy when handling orders and payments, as well as maintaining cleanliness and organisation behind the bar. I am quick to learn new systems, whether that involves operating tills, preparing drinks, or following company procedures. I also recognise the importance of responsible service and ensuring all guests are treated with respect and care.Reliability and teamwork are qualities I value.