Marketing Communications & Consent Policy
Last Updated: 14/03/2025
Trusted-People.com (“we,” “us,” or “our”) is committed to transparent and responsible communication with our users. This policy outlines how we contact users, the types of marketing messages we send, and how users can manage their communication preferences in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
1. How We Contact Users
We may contact users through the following channels:
- Email – For service updates, promotional offers, and newsletters.
- SMS/Text Messages – For important notifications, promotions, and reminders.
- Phone Calls – For user support or account-related matters.
- Push Notifications – If enabled via our app.
We will only send marketing communications where we have explicit consent or a legitimate interest in accordance with UK data protection laws.
2. Types of Marketing Communications
Users may receive:
- Service Updates – Important platform announcements, feature updates, or policy changes.
- Promotional Offers – Exclusive deals, discounts, and referral programs.
- Event Invitations – Invitations to webinars, networking events, or industry-related meetups.
- Surveys & Feedback Requests – To improve our platform based on user input.
We do not sell or share user data with third parties for external marketing purposes.
3. User Consent & Managing Preferences
Users have full control over their communication preferences. Consent is obtained at the point of registration or through account settings. Users can:
- Opt in or out of specific communication types in their account settings.
- Unsubscribe from marketing emails via the link in each email.
- Reply STOP to SMS messages to opt out of future texts.
- Disable push notifications in their device settings.
Essential service-related emails (e.g., account verification, security alerts) cannot be opted out of, as they are necessary for platform functionality.
4. Third-Party Marketing & Data Sharing
- We do not sell user data to third-party advertisers.
- We may use trusted service providers (e.g., email marketing platforms) to send communications on our behalf.
- Any third parties processing user data must comply with UK GDPR and our data protection agreements.
5. Data Protection & Security
- All personal data used for marketing is stored securely.
- We conduct regular security checks to protect user data from misuse.
- Users can request data deletion or changes by contacting our support team.
6. How to Contact Us
For questions or to manage your preferences, contact us at:
Trusted-People.com
contact@trusted-people.com
This Marketing Communications & Consent Policy ensures that all communications are transparent, user-controlled, and compliant with UK law.
