How to use People Search
Finding and booking workers has never been easier:
Log in to your account
From Account Home, click People Search
Select the industry you need
Use filters to narrow down candidates
View profiles to check skills, ratings, and availability
Select your dates and times
Enter job details – description, location, what to bring/provide
Confirm you’re happy with the job description and agree to the Terms & Conditions
Move to billing, pay the £7.99 booking fee (£0 with unlimited membership)
Click Place Order – your booking is confirmed!
Managing and Paying for Bookings
Managing and Paying for Your Bookings
Once you’ve booked a worker through Trusted-People.com, everything is managed in one place for complete transparency.
From Account Home, you’ll see a calendar view of all your upcoming bookings.
Click My Jobs to access detailed job cards, showing the worker’s profile, job value, location, and a countdown until the booking starts.
Each booking has a Job Page, shared between you and the worker. Here you can review the job description, confirm what the worker needs to bring, see what you’re providing, and add comments or upload images for full accountability.
When the work is complete, head to Due Payments to finalise payment.
If the worker has linked their bank account, you can pay instantly through the platform using our secure Stripe checkout.
If the worker hasn’t yet linked their bank, their bank details will be displayed so you can pay them directly via bank transfer. Our support team can also guide workers to connect Stripe if you’d prefer to keep all payments on-platform.
With Trusted-People.com, job management and payments are quick, simple, and transparent — giving you confidence every step of the way.
Contact Us
How to Pre-Set Location and Job Descriptions
Pre-setting job sites saves you time when posting multiple jobs. Instead of typing the same information each time, you can create a template once and re-use it whenever you book workers.
Step 1 – Go to Edit Account
From Account Home, click Edit Account in the top menu.
Step 2 – Add a Project/Job Site
On the edit page, select Add Project/Job Site.
Step 3 – Complete the Form
Fill out the details for your project or site. You can include as much or as little detail as you like:
Project/Job Name & Job Description
Give the site a clear name (e.g. “Head Office – Weekly Clean”).
Add a general job description that applies to all bookings at this site.
Access Information
Add Access Notes (e.g. where to sign in, gate codes).
Upload a Photo of the Entrance so workers know exactly where to go.
Include Parking Information or nearby Public Transport Info.
Add your What3Words location for pinpoint accuracy.
Uniform & Equipment
State the dress code (casual, uniform provided, PPE required).
Add What to Bring (e.g. ID, safety boots, cleaning kit).
Note if uniforms or equipment will be provided on site.
Breaks & Facilities
Include lunch/break arrangements.
Say if there’s a fridge, microwave, or kettle available.
Explain where workers can take breaks and any rules (e.g. can they leave site?).
Contacts & Team
Add a Contact Nominee (name, phone number, role).
Attach any pre-start documents or H&S guidance if needed.
List unique perks (e.g. “Free lunch provided” or “Discount at café on site”).
Site Address
Enter the full address of the project/job site.
Step 4 – Save Project/Job Site
Click Add Project to save.
This job site will now appear as an option whenever you create a new booking.
How It Helps
Next time you book a worker, you can select your saved job site. The system will automatically pull in the description, access info, uniform requirements, and location – saving you time and making sure workers always have the right information before arriving.
Need help?
We have you covered, reach out to your personal representative, or request a call back
