Data Retention Policy

Data Retention Policy
Last Updated: 24/03/2024

Trusted-People.com (“we,” “us,” or “our”) is committed to protecting user data while ensuring compliance with UK GDPR and other data protection laws. This policy outlines how long we retain different types of data, why we keep it, and how users can request data deletion.

1. Why We Retain Data

We retain user data for the following reasons:

  • To comply with legal and regulatory obligations (e.g., financial records, tax laws).
  • To maintain platform security and prevent fraud.
  • To facilitate user experience and account continuity.
  • To resolve disputes, enforce our policies, and comply with contracts.

We only keep data for as long as necessary to fulfill these purposes.

2. Data Retention Periods

Data Type

Retention Period

Reason for Retention

User Accounts & Profiles

Until account deletion request

To provide continued access and service

Transaction & Payment Records

6 years

Legal compliance with financial regulations

Communications (emails, chats)

12 months

Customer support and dispute resolution

Job Postings & Applications

12 months

Platform continuity and fraud prevention

Reviews & Feedback

Until removal request

Platform engagement and historical records

Verification Documents

3 years from last use

Fraud prevention and compliance

IP Logs & Security Data

12 months

Platform security and fraud detection

Certain data may be retained for longer if required by law or regulatory authorities.

3. How Users Can Request Data Deletion

Users have the right to request the deletion of their personal data. To do so:

  1. Submit a request via contact@trusted-people.com with verification of identity.
  2. We will process requests within 30 days, subject to legal and regulatory retention requirements.
  3. Some data (e.g., payment records) may not be fully deleted due to legal obligations.

4. Secure Data Storage & Disposal

We use secure data storage methods and take precautions to protect all retained data. When data is no longer needed:

  • It is securely deleted, anonymised, or archived where legally required.
  • Physical documents (if applicable) are securely shredded.
  • Digital data is removed from active databases and backups in accordance with UK GDPR guidelines.

5. Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website.

6. Contact Us

For data retention inquiries or deletion requests, contact us at:

Trusted-People.com
contact@trusted-people.com

This Data Retention Policy ensures transparency in how we manage, store, and delete user data while maintaining compliance with UK GDPR and legal requirements.